What we collect
Dependent on the service you require we may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. All sensitive data is collected on secure web pages.
Links to other websites
Our website contains links to other websites. However, once you follow these links and leave our site, you should be aware that as we do not have any control over the other website we cannot be responsible for the protection and privacy of any information that you may provide. You should look at the privacy statement applicable to the website in question.
This site uses Google Analytics to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Google Analytics records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you. Google Analytics also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this.
Disabling cookies on your internet browser will stop Google Analytics from tracking any part of your visit to pages within this website.
Read Google’s overview of privacy and safeguarding data
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We may also use trusted third-party services that track this information on our behalf.
Most web browsers allow some control of most cookies through the browser settings. Every browser is different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features may be disabled.
Where your data is held
Your data is held on secure servers operated by Namesco Limited and will be stored under robust security measures.
Controlling your personal information
The personal information that you give to us via our website will only be used by Highgrove Clinic.
We will only retain the information for as long as is necessary to provide the service that you have requested.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small administration fee of £10 will be payable and we will reply within 40 days. If you would like a copy of the information held on you please write to Hambrook Court west, Bristol Road Hambrook Bristol, BS161RY.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us (firstname.lastname@example.org) as soon as possible. We will promptly correct any information found to be incorrect.
The data controller of this website is: Highgrove Clinic Limited
Registered address: Hambrook Court west, Bristol Road Hambrook Bristol, BS161RY.
Data Protection Officer
Dr Doron Boone
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 16th May 2019.
Contains public sector information licensed under the Open Government Licence v3.0.